Offices

Digital tools

Invoices & Payments

Access invoice records and payment information through a controlled, transparent digital workflow.

invoice access
24/7
invoice access
billing currencies
6
billing currencies
payment history
Full
payment history
account-linked records
Secure
account-linked records

Overview

Plan with Invoices & Payments

Invoices & Payments gives finance teams direct access to Fast Safe Cargo invoices, credit notes and payment records. Search by invoice number, booking or bill of lading, download copies and see which items are open, due or paid.

Each invoice links to the shipment it relates to, so charges can be matched against quotes and contracts quickly. Line items show freight, surcharges and local charges separately, helping teams validate costs before approval.

Access follows your account permissions, so commercial information is visible only to authorised users. Queries about a charge can be raised against the invoice and are routed to the right billing team with the full context attached.

  • Search or act using an accurate shipment or account reference.
  • Review assumptions, planned dates and confirmed events distinctly.
  • Share information only with authorised colleagues.
  • Escalate exceptional cargo and time-critical decisions to FSC.
  • Keep booking and transport documents as the governing record.

Invoice access

Tool capability

Built for operational clarity

What you can do with Invoices & Payments

A focused set of capabilities helps teams move from information to an appropriate next action.

01

Invoice retrieval

Search and download invoices and credit notes by invoice, booking or bill of lading number, individually or in bulk.

02

Status visibility

See whether each invoice is open, due, overdue or paid, with due dates clearly shown to support payment planning.

03

Payment references

Payment references and remittance details are recorded against invoices, simplifying reconciliation in your finance system.

04

Account permissions

Invoice access follows user roles, so finance, operations and management see only the information appropriate to them.

05

Query routing

Raise a query on a specific invoice line; it is routed to the responsible billing team with shipment details attached.

06

Record keeping

A full history of invoices, credits and payments supports audits, accruals and supplier spend analysis.

Operational context

Invoice queries by category

Illustrative planning distribution; actual availability and performance depend on route, service and data source.
92%
FSC schedule reliability (2025)
24/7
Portal access
180+
Countries served

How it works

Using Invoices & Payments

Follow these steps to use the tool responsibly and make the result actionable.

  1. 01

    Sign in

    Access the portal with your finance user account.

  2. 02

    Find invoices

    Search by invoice, booking or bill of lading, or filter by status.

  3. 03

    Review charges

    Check line items against your quote or contract.

  4. 04

    Pay or query

    Arrange payment using the stated reference, or raise a query on a line.

  5. 05

    Reconcile

    Download records and remittance details for your finance system.

In operation

Connected logistics information

FSC digital tools support better coordination across transport and customer workflows. Access and available content depend on account permissions, route and operational data sources.

Connected logistics information

FAQ

Frequently asked questions

Can't find what you're looking for? Our specialists are available around the clock.

Contact our team

Invoices are issued in the currency agreed for your account, commonly USD, EUR, GBP, AED, SAR or CNY.

Need help with your shipment?

Speak with your FSC representative for operational guidance or access support.