01
Unified shipment view
Container, bill of lading and air waybill references are shown in one consistent timeline, regardless of transport mode or the number of legs in the journey.
Live tool
Track your cargo now
Enter a container number, Bill of Lading or air waybill to follow every milestone.
Overview
Plan with Track & Trace
Track & Trace brings every ocean, air and road shipment into one view. Search by container number, bill of lading or air waybill to see where cargo is, which milestones have been completed and what happens next — from booking confirmation and gate-in through vessel departure, arrival, customs release and delivery.
Each milestone is labelled as planned, estimated or actual, so teams know which dates are confirmed and which may still move. When a shipment deviates from plan — a rolled booking, a missed connection or a customs hold — the event is highlighted with context to help planners respond early.
Logistics, procurement and customer service teams can share the same view, reducing status-chasing emails and calls. For complex or time-critical cargo, your FSC operations contact remains available to explain events and coordinate recovery options.
- Search or act using an accurate shipment or account reference.
- Review assumptions, planned dates and confirmed events distinctly.
- Share information only with authorised colleagues.
- Escalate exceptional cargo and time-critical decisions to FSC.
- Keep booking and transport documents as the governing record.
Live milestones
Tool capability
Built for operational clarity
What you can do with Track & Trace
A focused set of capabilities helps teams move from information to an appropriate next action.
02
Milestone history
A complete record of completed events with location and timestamp, useful for supplier performance reviews, claims preparation and customer communication.
03
Exception context
Delays, holds and changes are flagged with the reason where known, so planners can assess impact and decide on next steps before deadlines pass.
04
Document links
Shipment documents such as draft bills of lading, arrival notices and proof of delivery are linked to the shipment when they become available.
05
Team visibility
Authorised colleagues across logistics, finance and customer service see the same information, reducing duplicate enquiries and conflicting updates.
06
Reference search
Search by any common reference format, with automatic recognition of container numbers, bills of lading and air waybills to reduce input errors.
Operational context
Milestones recorded by stage
- 92%
- FSC schedule reliability (2025)
- 24/7
- Portal access
- 180+
- Countries served
How it works
Using Track & Trace
Follow these steps to use the tool responsibly and make the result actionable.
- 01
Enter a reference
Type a container number, bill of lading or air waybill. The tool recognises the format and checks it before searching.
- 02
Review the summary
See origin, destination, mode, vessel or flight and the current status at the top of the shipment view.
- 03
Check milestones
Follow the timeline to see which events are actual, which are estimated and what the next expected milestone is.
- 04
Act on exceptions
Where an exception is flagged, review the reason and contact your FSC representative if a decision is needed.
- 05
Share or subscribe
Share the view with colleagues or subscribe to milestone notifications so changes reach you automatically.
In operation
Connected logistics information
FSC digital tools support better coordination across transport and customer workflows. Access and available content depend on account permissions, route and operational data sources.
Connected logistics information
FAQ
Frequently asked questions
Can't find what you're looking for? Our specialists are available around the clock.
Contact our teamContainer numbers, ocean bills of lading and air waybills. Booking references can be traced through the customer portal once linked to your account.
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Need help with your shipment?
Speak with your FSC representative for operational guidance or access support.