01
Guided entry
Step-by-step entry guides you through parties, cargo, routing and dates, with help text where requirements differ by mode.
Live tool
Get an instant quote
Choose a mode, enter your lane and cargo details, and request a rate in minutes.
Overview
Plan with Online Booking
Online Booking turns an accepted quote or a contract rate into a confirmed shipment without email chains. Enter shipper, consignee, cargo and routing details through a guided form, and receive a booking reference you can track from the moment it is submitted.
The form adapts to your cargo — adding fields for reefer settings, dangerous goods declarations or oversized dimensions when they apply — and validates key information before submission, reducing the risk of delays caused by incomplete or inconsistent data.
Once submitted, our operations team reviews space, equipment and compliance requirements and confirms the booking. Amendments can be requested through the same workflow, and every change is recorded against the booking reference.
- Search or act using an accurate shipment or account reference.
- Review assumptions, planned dates and confirmed events distinctly.
- Share information only with authorised colleagues.
- Escalate exceptional cargo and time-critical decisions to FSC.
- Keep booking and transport documents as the governing record.
Portal access
Tool capability
Built for operational clarity
What you can do with Online Booking
A focused set of capabilities helps teams move from information to an appropriate next action.
02
Saved shipment data
Frequently used parties, addresses and commodity descriptions can be saved and reused to speed up repeat bookings.
03
Cargo instructions
Temperature settings, dangerous goods details and handling instructions are captured in structured fields rather than free text.
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Booking review
Review a complete summary before submitting, with key fields checked for missing or inconsistent information.
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Reference tracking
A booking reference is issued immediately, and status moves from submitted to confirmed as our team processes it.
06
Amendment support
Request changes to dates, quantities or parties through the booking, with every amendment logged for traceability.
Operational context
Booking workflow completion
- 92%
- FSC schedule reliability (2025)
- 24/7
- Portal access
- 180+
- Countries served
How it works
Using Online Booking
Follow these steps to use the tool responsibly and make the result actionable.
- 01
Start from a quote
Open an accepted quote or contract rate, or begin a new booking.
- 02
Add parties
Enter shipper, consignee and notify party, or select saved contacts.
- 03
Describe cargo
Provide commodity, packages, weight and any special requirements.
- 04
Review and submit
Check the summary and submit to receive a booking reference.
- 05
Await confirmation
Our team confirms space and equipment and notifies you of the result.
In operation
Connected logistics information
FSC digital tools support better coordination across transport and customer workflows. Access and available content depend on account permissions, route and operational data sources.
Connected logistics information
FAQ
Frequently asked questions
Can't find what you're looking for? Our specialists are available around the clock.
Contact our teamSubmission creates a booking request. It is confirmed once our team has checked space, equipment and compliance requirements.
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Need help with your shipment?
Speak with your FSC representative for operational guidance or access support.